Interactive Kiosk Market key players insight & growth driver analysis 2014 – 2025

An interactive kiosk is a computer station supplemented with particular software and hardware. It proposes admittance to the uses and information for example entertainment, education and communication. It is designed in such a method that information is transported to the operator in the fastest means. Likewise it is utilized in ATM at the time of carrying out the financial dealings. The interactive kiosk has turn out to be an essential portion of numerous administrations, businesses, and places where substantial information or else super vision is necessary. Interactive kiosk supports the company to reinforce its image in the market. Kiosks will permit the operator to hunt for the data about the library book, products, issue a key card of hotel etc.


The foremost issues those are estimated to be motivating the interactive kiosk industry are growing curiosity of customers in self-service interactive kiosk, improved experience of shopping for the customers, and price active and effective medium for the procedures and terrestrial enlargement of businesses.

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The demand for interactive kiosk is increasing through the world. A number of end-use businesses are utilizing these kiosks for varied necessities. Those are stretching from clothing retail, electronic product, ATM, parking, information, check-in, food self-service, electric vehicle charging, photo printing, human resource industry, patient interaction, ticketing and beverage self-service. All over the world, there is a growing demand for cashless payments.

Due to government resourcefulness for economic enclosure, emerging nations for example, South Africa, India and China are observing a growth in mobile payments. Sequentially, the demand for automated teller machines (ATMs) is getting boost up in Asia Pacific. The sum of non-cash dealings is considerably greater in North America; yet, as equated to that in Asia Pacific this number is growing by a sluggish speed.

The demand for the charging infrastructure of electric vehicles is expected to propose substantial prospect for the manufacturing companies of the interactive kiosk on global level. As stated by the U.S.A. centered manufacturing company of the kiosk, the global market for electric vehicle charger (EVC) is expected to grow substantially during the period of approaching years. This proposes a major break to the manufacturing companies to make available substantial number of interactive kiosk for the charging of electric vehicle.


The hazard of cyber-attack is a major encounter confronted by interactive kiosk, everywhere the world, also the initial asking price of setting up of it is greater. These all issues are restricting the development of the global market for interactive kiosk.


The global interactive kiosk market can be classified by End Use, Type, Component and Region. By End Use, it can be classified as Travel & Tourism, Healthcare, Retail, Government, Food & Beverage, BFSI and others. By Type, it can be classified as Vending, Retail Self-checkout, Self-service, and Automated Teller Machine (ATM). By Component, it can be classified as Service, Software and Hardware.

Regional Lookout:

By Region the global interactive kiosk industry can be classified as North America, Europe, Asia Pacific, Latin America and Middle East & Africa. Due to the deep-rooted sector of banking and financial service infrastructure and existence of QSRs, the market is headed by North America. Furthermore, increasing customer liking for self-service through the various industries such as finance, retail, entertainment, travel and healthcare, is expected to additionally motivate the local market. Similarly, the North America has the registration of the positioning of the maximum number of interactive kiosk, per year.

On the other hand, owing to increasing demand for restoration and advancement of present arrangements, the number of setting out is likely to drop during the period of forecast. Owing to the speedily increasing structured businesses of tourism and retail, the industry in Asia Pacific is estimated to record the uppermost CAGR. Growing infiltration of digital solutions in healthcare and BFSI substructure will additionally motivate the local market. Due to substantial infrastructural enlargement in Saudi Arabia, the Middle East & Africa displays a stable development in the market for interactive kiosk.

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Some of the important companies for interactive kiosk market are: NEXCOM International Co., Ltd., KIOSK Information Systems, Inc., Diebold Nixdorf, Inc., RedyRef, Source Technologies LLC, Slabb, Inc., Embross Group Pty Ltd., ZEBRA Technologies Corp., Advantech Co., Ltd., Meridian Kiosks LLC, IER SAS, Advanced Kiosks, NCR Corporation, Wincor Nixdorf Ag, Phoenix Kiosk Inc., IER SAS, and International Business Machines Corporation (IBM) Corp.

Market Segment:

Interactive Kiosk Component Outlook (Revenue, USD Million, 2014 – 2025)

• Hardware

• Display

• Printer

• Others

• Software

• Service

• Integration and Deployment

• Managed Services

Interactive Kiosk Type Outlook (Revenue, USD Million, 2014 – 2025)

• Automated Teller Machine (ATM)

• Retail Self-checkout Kiosk

• Self-service Kiosk

• Vending Kiosk

Interactive Kiosk End-use Outlook (Revenue, USD Million, 2014 – 2025)


• Retail

• Food & Beverage

• Healthcare

• Government

• Travel & Tourism

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